Pacific Oral Surgery & Implants

5 out of 5 stars based on 19 reviews.

Our Latest Patient Testimonial

My interaction with the office / staff had to be the most professional medical visit I ever had. Having 2 teeth extracted was a painless process and I would recommend this office to any of my friends needing a procedure.

- Michael B

5 out of 5 stars on
Location
Gresham Office
Procedure
Tooth Extraction
Was This Your First Visit?
Yes
Did You Have Scheduled Appointment?
Yes
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Courtesy / Friendliness Shown To You By Our Staff Over The Phone:
Extremely Friendly
Ease Of Scheduling Your Appointment With Our Office:
2 days to get appointment
Waiting Time:
30min
Overall Staff Rating:
Rating: 5
5
Overall Doctor Rating:
Rating: 5
5

Our Latest Patient Testimonial

Would come here again if needed in the future. Would definitely recommend to Friends and Family about the good work done at this office.

- Chrystal W

5 out of 5 stars on
Location
Oregon City Office
Procedure
Wisdom Teeth
Was This Your First Visit?
No
Did You Have Scheduled Appointment?
Yes
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Courtesy / Friendliness Shown To You By Our Staff Over The Phone:
The staff seems to be knowledgeable about procedures and answered many questions. Also very friendly and on top of it.
Ease Of Scheduling Your Appointment With Our Office:
Very easy and very quick.
Waiting Time:
We got there 10 minutes early and did not have to wait.
Overall Staff Rating:
Rating: 5
Staff seems pleasant and well informed
Overall Doctor Rating:
Rating: 5
Dr. Russel immediately put me at ease about my procedure and the follow up care. Nice smile and knows how to keep the mood light.

Our Latest Patient Testimonial

I am so thankful for Dr. Richmond and his staff at Pacific Oral Surgery & Implants. This is the 3rd time I have had to get an implant and it has been nearly painless! I trust Dr. Richmond to do an excellent job and to be as careful as possible. He always is so considerate of my feelings and I appreciate the entire experience from the first visit to the final check-up. (They even called after my visit to make sure I didn't have any questions and that I was feeling OK). They really go the extra mile!

- Beverly T

5 out of 5 stars on
Location
Gresham Office
Procedure
Dental Implants
Was This Your First Visit?
No
Did You Have Scheduled Appointment?
Yes
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Courtesy / Friendliness Shown To You By Our Staff Over The Phone:
The staff was very friendly and went out of their way to schedule me for the earliest apointment.
Ease Of Scheduling Your Appointment With Our Office:
They were able to get me in earlier than I expected and on the day of the week I requsted.
Waiting Time:
I didn't have to wait, I checked in and barely sat down before they called my name.
Overall Staff Rating:
Rating: 5
Excellent staff. I apprecitate how kind and professional they are. Even in the most mundane proceedure they are careful to keep me informed about what they are doing.
Overall Doctor Rating:
Rating: 5
Dr. Richmond is an excellent oral surgeon. I love that he is a perfectionist about his work! I reap the benefits of his skill and expertise.

Our Latest Patient Testimonial

Our experience with Dr. Russell was very positive. It was as great of an experience as could be considering the circumstances. I think he made the removal of wisdom teeth as painless and easy as could be done.

- jan b

5 out of 5 stars on
Location
Oregon City Office
Procedure
Wisdom Teeth
Was This Your First Visit?
No
Did You Have Scheduled Appointment?
Yes
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Courtesy / Friendliness Shown To You By Our Staff Over The Phone:
All staff working there were very friendly and helpful
Ease Of Scheduling Your Appointment With Our Office:
It was very easy to schedule a date and time convenient to my family.
Waiting Time:
There was little to no waiting in the office for appointments.
Overall Staff Rating:
Rating: 5
5
Overall Doctor Rating:
Rating: 5
5

Our Latest Patient Testimonial

Very kind reception staff, assistant and doctor. Understanding and reassuring with concerns Joanna had about anesthesia options and possible complications.

- Joanna G

5 out of 5 stars on
Location
Oregon City Office
Procedure
Wisdom Teeth
Was This Your First Visit?
Yes
Did You Have Scheduled Appointment?
Yes
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Courtesy / Friendliness Shown To You By Our Staff Over The Phone:
Kind, responsive to concerns about anesthesia.
Ease Of Scheduling Your Appointment With Our Office:
Worked well with Joanna's schedule - returning to College after Christmas break.
Waiting Time:
Very little wait time.
Overall Staff Rating:
Rating: 5
5
Overall Doctor Rating:
Rating: 5
5

Our Latest Patient Testimonial

I could never imagined getting a dental implant as I thought that would only apply to older patients. Well, found out that I needed it after all due to a failed root canal. My first experience with the office was for the tooth extraction and it was wonderful with the IV sedation. For starting the IV line, I did not even feel the needle insertion pain with the cold spray. Thank you Dr. Humble. Then forward to a few months later after healing of the toothless area, I had the same wonderful experience with the dental implant procedure performed by Dr. Richmond. Surprisingly, I did not feel any pain, even in the recovery period after the insertion of the implant post. If I will ever need another dental implant in the future, for sure I will utilize the same office. Pricing of the dental implant procedure was overall affordable, generally less expensive than other dental offices as reported by my co-workers.

- Janet N

5 out of 5 stars on
Location
Oregon City Office
Procedure
Dental Implants
Was This Your First Visit?
Yes
Did You Have Scheduled Appointment?
Yes
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Courtesy / Friendliness Shown To You By Our Staff Over The Phone:
Excellent
Ease Of Scheduling Your Appointment With Our Office:
Easy to get scheduled
Waiting Time:
Minimal
Overall Staff Rating:
Rating: 5
Wonderful
Overall Doctor Rating:
Rating: 5
Wonderful

Our Latest Patient Testimonial

This was a very positive experience coming from someone who starts shaking as soon as they walk into a dentist office. Highly recommend this talented, caring, understanding team!!

- Pam H

5 out of 5 stars on
Location
Oregon City Office
Procedure
Tooth Extraction
Was This Your First Visit?
Yes
Did You Have Scheduled Appointment?
Yes
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Courtesy / Friendliness Shown To You By Our Staff Over The Phone:
Extremely friendly and courteous. Put me at ease instantly. I'm one who suffers extreme anxiety when it comes to dental work. My entire experience from beginning to end was very comforting. Highly recommend this office.
Ease Of Scheduling Your Appointment With Our Office:
so easy. Had my appt for my extraction the first day I called. Took a week from my first call - initial visit- to extraction. Very positive.
Waiting Time:
There was very little.
Overall Staff Rating:
Rating: 5
Fantastic staff.
Overall Doctor Rating:
Rating: 5
Very caring. Understanding. Answering all my questions.

Our Latest Patient Testimonial

Very professional, helpful and friendly. Would highly recommend.

- Lexie E

5 out of 5 stars on
Location
Oregon City Office
Procedure
Wisdom Teeth
Was This Your First Visit?
Yes
Did You Have Scheduled Appointment?
Yes
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Courtesy / Friendliness Shown To You By Our Staff Over The Phone:
Excellent
Ease Of Scheduling Your Appointment With Our Office:
Excellent
Waiting Time:
Under 5 minutes
Overall Staff Rating:
Rating: 5
Overall Doctor Rating:
Rating: 5

Our Latest Patient Testimonial

Great practice!

- pbhs t

5 out of 5 stars on
Location
Gresham Office
Procedure
Wisdom Teeth

Our Latest Patient Testimonial

Great service. Made things very easy.

- Nicholas P

4 out of 5 stars on
Location
Oregon City Office
Procedure
Wisdom Teeth
Was This Your First Visit?
Yes
Did You Have Scheduled Appointment?
Yes
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Waiting Time:
15 min
Overall Staff Rating:
Rating: 4
Overall Doctor Rating:
Rating: 4

Our Latest Patient Testimonial

Dr. Russell was efficient and speedy. I had a brief follow-up encounter with Dr. Humble who was very nice. I'm very pleased with the service and treatment received. Thank you, all!

- Netia M

5 out of 5 stars on
Location
Gresham Office
Procedure
Wisdom Teeth
Was This Your First Visit?
Yes
Did You Have Scheduled Appointment?
Yes
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Courtesy / Friendliness Shown To You By Our Staff Over The Phone:
All staff was friendly and helpful
Ease Of Scheduling Your Appointment With Our Office:
Super easy
Waiting Time:
Hardly any wait time
Overall Staff Rating:
Rating: 5
Overall Doctor Rating:
Rating: 5

Our Latest Patient Testimonial

I have a certain amount of anxiety about visiting the dentist and especially for the specialized work that Dr. Richmond has performed on me. He has consistently performed the most difficult dental work with the utmost expertise and perfection. I am very sensitive to the quality of dental work that is performed on me. I won’t tolerate anything less than excellent and Dr. Richmond has exceeded my expectations every time. He has performed 3 dental implants and the most recent one was nearly painless! He is so determined to make each visit a success that he proceeds at a pace that allows him to explain what he is doing, how far along in the procedure he is and for him to be certain I am comfortable and not in any pain. I cannot speak highly enough of Dr. Richmond. I trust him with my teeth and that is the best recommendation I can give anyone.

- Beverly T

5 out of 5 stars on
Location
Gresham Office
Procedure
Dental Implants
Was This Your First Visit?
No
Did You Have Scheduled Appointment?
Yes
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Courtesy / Friendliness Shown To You By Our Staff Over The Phone:
Everyone in the office has shown such kindness whether on the phone or in person. From the ftont desk to the dentist, I know I will see smiling, helpful faces.
Ease Of Scheduling Your Appointment With Our Office:
Scheduling has never been a problem. I have always been able to schedule and appointment on the day I need.
Waiting Time:
Don't bother bringing your book. You won't be waiting long enough to read it!
Overall Staff Rating:
Rating: 5
Everyone in the office is a pleasure to do business with. They are all kind and pleasant. I feel like they like to work at Pacific OSI.
Overall Doctor Rating:
Rating: 5
He is a perfectionist and I am so grateful he is my dentist! I trust him to complete every proceedure with the highest level of expertise.

Our Latest Patient Testimonial

I was recommend by my Dentist to make an appointment with Dr. Richmond as I needed a tooth extraction and implant. Dr. Richmond did the procedure in one appointment which was most convenient for my schedule. No pain or discomfort during the procedure. He explained what he was going as he performed the procedure. No pain or infection after the extraction and implant was completed. I would return to Dr. Richmond if I needed any additional procedures.

- Dale C

5 out of 5 stars on
Location
Oregon City Office
Procedure
Tooth Extraction
Was This Your First Visit?
Yes
Did You Have Scheduled Appointment?
Yes
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Courtesy / Friendliness Shown To You By Our Staff Over The Phone:
All staff members were very helpful and respectful over the telephone and in person.
Ease Of Scheduling Your Appointment With Our Office:
Scheduling was easy and met my medical needs with Dr. Richmond.
Waiting Time:
Waiting room time was not an issue.
Overall Staff Rating:
Rating: 5
Staff was great and very helpful.
Overall Doctor Rating:
Rating: 5
Dr. Richmond is the best. Such a nice and friendly person.

Our Latest Patient Testimonial

I enjoyed my visit and everyone was really friendly and the doctor was a very nice guy. I would enjoy coming back if need be.

- Nicholas S

5 out of 5 stars on
Location
Gresham Office
Procedure
Wisdom Teeth
Was This Your First Visit?
Yes
Did You Have Scheduled Appointment?
Yes
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Courtesy / Friendliness Shown To You By Our Staff Over The Phone:
Very friendly people
Ease Of Scheduling Your Appointment With Our Office:
Extremely easy to set up
Waiting Time:
none
Overall Staff Rating:
Rating: 5
Staff was great and were very friendly to talk to
Overall Doctor Rating:
Rating: 5
Doctor was amazing and is a really good guy

Our Latest Patient Testimonial

Would never hesitate go back to Dr. Russell. He and his staff are extremely efficient and professional. I would like to hope that I would never need dental surgery again, but if I did, Pacific Oral Surgery and Dr. Russell is where I would return.

- Terry E

5 out of 5 stars on
Location
Oregon City Office
Procedure
Tooth Extraction
Was This Your First Visit?
No
Did You Have Scheduled Appointment?
Yes
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Courtesy / Friendliness Shown To You By Our Staff Over The Phone:
Great service, very professional staff and courtious.
Ease Of Scheduling Your Appointment With Our Office:
Very easy
Waiting Time:
I don't remember waiting. It seemed like I was ushered in as soon as I got there.
Overall Staff Rating:
Rating: 5
Excellent
Overall Doctor Rating:
Rating: 5
Excellent

Our Latest Patient Testimonial

All the staffs & Dr. Russell were very patient, kind, & caring! They were so efficient! Dr. Russell was most skillful & efficient that he completed the surgery just in less than half hour. They are the BEST!

- Grace Minghao L

5 out of 5 stars on
Location
Oregon City Office
Procedure
Tooth Extraction
Was This Your First Visit?
Yes
Did You Have Scheduled Appointment?
Yes
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Courtesy / Friendliness Shown To You By Our Staff Over The Phone:
She was very patient, helpful, & caring when I requested an urgent appointment for my tooth emergency problem.
Ease Of Scheduling Your Appointment With Our Office:
I called for an urgent tooth extraction appointment. Even they were fully booked, Dr. Russell was so very kind to sacrifice his lunch hour to do the surgery for me.
Waiting Time:
Not long at all. They were very efficient!
Overall Staff Rating:
Rating: 5
All the staffs were very friendly & patient.
Overall Doctor Rating:
Rating: 5
Dr. Russell was so caring to squeeze a time from his fully booked schedule by sacrificing his lunch time to perform the surgery for me. He was so very efficient & skillful that I went thru the whole procedure without feeling any pain and he completed the job very efficiently in less than an hour. I feel so grateful that he is such a GREAT oral surgeon &. very caring doctor.

Our Latest Patient Testimonial

All the staffs & Dr. Russell were very patient, kind, & caring! They were so efficient! Dr. Russell was most skillful & efficient that he completed the surgery just in less than half hour. They are the BEST!

- Grace Minghao L

5 out of 5 stars on
Location
Oregon City Office
Procedure
Tooth Extraction
Was This Your First Visit?
Yes
Did You Have Scheduled Appointment?
Yes
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Courtesy / Friendliness Shown To You By Our Staff Over The Phone:
She was very patient, helpful, & caring when I requested an urgent appointment for my tooth emergency problem.
Ease Of Scheduling Your Appointment With Our Office:
I called for an urgent tooth extraction appointment. Even they were fully booked, Dr. Russell was so very kind to sacrifice his lunch hour to do the surgery for me.
Waiting Time:
Not long at all. They were very efficient!
Overall Staff Rating:
Rating: 5
All the staffs were very friendly & patient.
Overall Doctor Rating:
Rating: 5
Dr. Russell was so caring to squeeze a time from his fully booked schedule by sacrificing his lunch time to perform the surgery for me. He was so very efficient & skillful that I went thru the whole procedure without feeling any pain and he completed the job very efficiently in less than an hour. I feel so grateful that he is such a GREAT oral surgeon &. very caring doctor.

Our Latest Patient Testimonial

A very comfortable and professional office. I have and will continue to refer people.

- Susan D

5 out of 5 stars on
Location
Oregon City Office
Procedure
Tooth Extraction
Was This Your First Visit?
Yes
Did You Have Scheduled Appointment?
No
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Courtesy / Friendliness Shown To You By Our Staff Over The Phone:
Very friendly
Ease Of Scheduling Your Appointment With Our Office:
Scheduling was no problem
Waiting Time:
No waiting time
Overall Staff Rating:
Rating: 5
Star rating of 5
Overall Doctor Rating:
Rating: 5
Star rating of 5

Our Latest Patient Testimonial

Great service!

- Greg P

5 out of 5 stars on
Procedure
Wisdom Teeth
Was This Your First Visit?
Yes
Did You Have Scheduled Appointment?
Yes
Will You Return For Additional Care If Needed?
Yes
Would You Recommend Us To A Friend?
Yes
Overall Staff Rating:
Rating: 5
Overall Doctor Rating:
Rating: 5

I just wanted to drop you a note to tell you thanks for removing my wisdom teeth. I am glad that you use IV sedation because some of my friends have told me how hard it was being awake during the surgery. I don’t really remember anything other than seeing you before the surgery. You have a beautiful office and your staff is really nice. Thanks again for taking such good care of me! I will definitely tell my friends where to go to get their wisdom teeth removed.

– Natalie H.

Thank you so much for the service you did for me. It was the best experience that I have ever had. I didn’t feel the IV at all and was well cared for. Thank you for dealing with my nervousness! I will be referring all my friends to you. You did an amazing job and I just want to thank you so much for what you did!

– Meaghan R.

Thank you for the dental implants! It is so nice to get teeth back in the areas that I was missing them. What a difference it makes as now I feel like I can smile again. My recovery after the surgery was great, I didn’t even need the pain medication you prescribed. I took advil one time and that was it. Hopefully I won’t need anymore implants, but if I do I will definitely be back. Thank you so much!

– Mikel S.